Често задавани въпроси

1.Задължително ли трябва да запазя, час за да разгледам и пробвам роклите?

All fittings and visits to the Paloma Fashion boutique are by appointment, so that we can be as helpful as possible and give you the necessary time and attention.

2. Is there a fee for trying on dresses and consulting?

Пробите и консултациите в PALOMA FASHION подлежат на такса в размер на 20 евро.

*The fee is automatically waived when purchasing or ordering a dress!

Dress fitting and consultation sessions last up to 60 minutes.

Please keep in mind that we work with each client individually.

3.How do I book an appointment?

You can book an appointment with us directly by calling 0878149015. You can also do so through our contact form on the website: https://www.paloma-fashion.com/pishete-ni/
 

4.Do you have larger or smaller sizes available?

The wedding dresses and ball gowns at Paloma Fashion are selected in such a numbering that customers can get a perfect idea of the specific models. We have models available in various sizes and silhouettes from EU32 to EU 46.

5.What accessories can we find at Paloma Fashion?

Accessories are an important part of the overall look of the bride or prom girl. With us you will find wedding veils, entirely created by hand, that will perfectly match your bridal dress.

We also offer designer handbags made to match your dress, as well as boutique tiaras, diadems, and jewelry made with stones, crystals, and pearls.

6. Do you offer adjustments to the models and are they paid additionally?

Paloma Fashion has its own atelier and Yes, we offer alterations to our designs. The cost of alterations is determined by the complexity and the customer's requirements.

7. What is the deadline for making a dress and, accordingly, the deadline for correction?

Depending on the season and the workload of the boutique, the production time can vary between 4-7 months. The time for adjusting a dress is in the order of a month, a month and a half.

8.Do you rent dresses?

No. We do not have such a practice.

9. Do you offer refunds? Are cancellations possible?

In order to start the process of creating your dress or to reserve the available model you want, part of the amount is paid in advance. Once a dress has been ordered in your sizes, it cannot be canceled as an order and the amount for it cannot be refunded. The same applies to the selection of available ready-made models

 

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Book an appointment/FAQ's

When booking your appointment, please keep the following in mind:

  • The trial and consultation hours last one astronomical hour - 60 minutes.
  • You can come to the rehearsal with up to three companions to experience this unforgettable moment.
  • It is recommended that you wear very light makeup during the fitting.
  • Wear nude color underwear for the fitting. 
  • You may bring high-heeled shoes, as we cannot provide them.
  • Our hours are fixed: in case you come early for the class you need to wait.
  • If you are late, please inform us in advance by phone! 
  • In case of delay of more than 15 minutes without notice, we reserve the full right to cancel the booked appointment.